Jaya apps' Privacy Policy

When you open an account and use our services on jaya apps, we collect certain specific information. This data is used solely to provide you with our services — nothing beyond what is necessary.

Jaya apps does not collect any information beyond what is listed above. In particular, we never directly collect your bank account details, passwords, or any sensitive financial information.

Jaya apps collects information through several methods. Each approach is fully transparent and carried out with your consent.

• Directly from you: Your information is collected when you fill out the registration form, update your profile, upload verification documents, or contact support.
• Automatically: While you use jaya apps, device and activity information is automatically collected via cookies and log files.
• From Payment Gateways: When a transaction is completed via bKash, Nagad, or Rocket, the transaction confirmation details are shared with us.
• From verification agencies: As part of the KYC process, information may be verified with a third-party verification agency where required.

Jaya apps uses your information only for specific, legitimate purposes. All the ways we use your data are clearly outlined below:

• Account Creation & Management: For registration, login, password recovery, and account management.
• Payment processing: For processing deposits, handling withdrawals, and maintaining transaction records.
• Age and identity verification: To prevent minors from accessing the platform and to comply with KYC requirements.
• Security and fraud prevention: To detect and prevent suspicious activity and guard against money laundering.
• Customer service: To address your questions, complaints, or issues.
• Legal Obligation: To comply with applicable laws and regulatory requirements in Bangladesh.
• Service improvement: Analytical data is used to improve jaya apps' platform, app, and overall service quality.
• Promotional Communications: To send you bonus offers and important updates, with your consent.

Jaya apps does not use your information for any purpose beyond those stated above. If you do not wish to receive promotional messages, you may opt out at any time.

Jaya apps follows the highest industry standards to protect your data. Our security framework safeguards your information across multiple layers.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Secure Servers: Your data is stored in secured data centers where unauthorized access is completely prevented.
• Password hashing: Your password is never stored in plain text — advanced hashing algorithms are used at all times.
• Two-factor authentication (2FA): OTP verification is used to add an extra layer of security to your account.
• Regular security audits: jaya apps conducts regular security audits to identify and address vulnerabilities.
• Data Backup: All data is backed up regularly to prevent any loss in the event of an incident.

Data Retention Period: Your data may be retained for up to 5 years while your account is active and after closure, as required by legal and regulatory obligations. After that period, all data is permanently deleted.

Jaya apps never sells your data. However, certain information may be shared in the following limited circumstances:

In each of the above cases, only the minimum necessary data is shared. jaya apps has strict confidentiality agreements in place with all third parties.

Jaya apps uses cookies and similar technologies on its website and app to enhance your experience and keep the platform running smoothly.

• Essential cookies: Essential for maintaining login sessions, security verification, and saving form data. Without these, the platform will not function properly.
• Functional cookies: Used for your language preferences, theme settings, and personalized experience.
• Analytical cookies: jaya apps collects anonymous usage statistics to understand how the platform is being used. This data is used solely to improve our services.
• Security cookies: Used to detect fraud and block unauthorized access.

Managing Cookies: You can disable or delete cookies through your browser or device settings. Please note that disabling essential cookies may cause some features of jaya apps to stop working.

Jaya apps believes you should have full control over your own data. Below is a summary of all your rights:

To exercise any of the rights above, please Help center Get in touch. We typically process your request within 72 hours.

Jaya apps strictly prohibits anyone under the age of 18 from using the platform. This is not merely a legal requirement — it is our ethical responsibility.

• Your date of birth is verified at registration. No one under the age of 18 is permitted to open an account.
• As part of the KYC process, your National ID or passport is verified as proof of age.
• We do not knowingly collect information from minors. If we become aware that a minor's data has been collected inadvertently, it is deleted immediately and the account is closed.
• If you suspect your child is using the platform, contact us at support@jayaapps.net — we will take prompt action.

Jaya apps may update this Privacy Policy as needed. If changes are made, we will notify you through the following channels:

• Notices will be sent to your registered email or mobile number.
• Notices will be posted on the jaya apps website and app.
• The "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, you will be notified at least 30 days before they take effect. Continued use of the platform after any change will be considered acceptance of the updated policy.

To view a previous version of our Privacy Policy, Help center Get in touch.

For any questions, concerns, or to exercise your rights regarding our Privacy Policy, please contact us: